Faq

imposecur offers its customers Citrix technology, among the most advanced in terms of security and protection of information. Citrix ShareFile is a file-sharing service that allows us to exchange documents with you securely.

Citrix Files is available online from our website on the customer page, and also from the iOS and Android apps.

Citrix ShareFile stands for reliability, security and efficiency, and simplicity.

IMPOSECUR offers a tax return at the speed of light, as you can answer questions and file a copy of your slips directly from your smartphone, or any computer medium. You no longer must book an appointment with an accountant: everything will be done online.

imposecur gives you access to a secure customer space where you can complete the questionnaires and file your tax documents. One of our tax experts prepares your return and calls you to finalize the return. A copy of the declaration will be filed so that you can verify the information and validate the electronic submission of the declaration. Our primary goal is to make everything possible so that you have a simple and enjoyable experience!

No worries, Imposecur, with your prior consent, downloads the information of your Provincial and Federal slips if they were submitted/sent by your employer.

Once you have submitted your file, allow 7 days for your statements to be ready. During the filing of your returns, if there is missing information or document, a member of our team will contact you to share them with you.

We will transmit your returns electronically (EFILE). However, certain conditions apply, such as in the case of a post-bankruptcy declaration, newcomer, the tax authorities require that the declarations are sent by mail. The other example is for a newcomer or a change of status for income tax purposes, Revenu Quebec requires that the provincial return be mailed. At any time, you can visit the Canada Revenue Agency and Revenu Québec sites to access the list of “Exclusions” and “Restrictions” to use EFILE.

We promote Interac e-Transfers to our email address. We also accept all other payment methods (Cash, Credit Cards, etc.)

Good and bad news. The good news is that the government is automatically correcting your return in certain situations. The bad news is that if your return is already sent, we have to wait for the notice of assessment and proceed with a form to amend your return for an additional fee.